Professional Sales Training Programs that Drive Real Results | Richardson Professional Sales Training Programs that Drive Real Results | Richardson
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Sales Training Program Details

This training program teaches a customer-focused approach for planning and executing sales calls. Your team learns to engage customers in needs-based dialogues that build credibility, enable better problem solving, and foster customer openness to uncover critical information needed to position a compelling solution that differentiates your team.

Empower your sales team to more effectively engage customers in virtual meetings. This program equips salespeople with the skills and techniques to increase credibility, create connection, foster openness, and build trust in a virtual setting to drive momentum and win sales opportunities.

Richardson's negotiations training program teaches your team to achieve win-win outcomes by applying the sales skills and strategies needed to effectively justify value, protect price, and preserve valuable customer relationships.

Richardson’s Intentional Pursuit Strategy program teaches your sales team to think and act strategically when pursuing complex sales opportunities to increase their chances of winning and shorten the sales cycle.

Richardson's advanced sales training program teaches a collection of models, skills, and techniques to teach your sales team how to engage customers in high-risk, high-reward dialogues to advance alignment, drive momentum, and win more high value deals.

This training program teaches your team to apply a consistent, customer-centric approach to identifying priority accounts, capturing and analyzing critical information, and developing a strategy to find the white space within key accounts so that your team and customers prosper.

This program provides customer service representatives with the process, skill, and attitude to effectively and efficiently lead customer calls while identifying opportunities and cues to provide further value and sell additional products and solutions.

Richardson's training program provides a specific framework designed to fit the inside sales model. It teaches inside sales professionals to quickly build rapport and keep the customer engaged. It builds the skills and strategy professionals need to uncover customer needs, add value, and close more business.

Richardson's sales prospecting training program takes an in-depth look at the critical dynamics of reaching new customers. Training includes exploration of four powerful elements that will increase your team's effectiveness in gaining access to prospects.

The Storytelling sales training program teaches your team the process and skills to tell a compelling story that makes an emotional connection with customers, draws their attention to an important issue, and inspires and motivates them to act.

Selling with Insights training develops your salespeople’s ability to become the point of differentiation and bring relevant insights and ideas to create value in the buying experience and influence the buyer’s decision criteria to align to your distinct competitive advantage.

Train your sales reps to build and drive high-performing selling squads that demonstrate cross-functional expertise, connect with all levels of customer stakeholders, and consistently outsell the competition.

Trusted Advisor training helps your team build strategies and skills to gain preferred provider position in your key accounts. The program develops a customer-focused sales approach to build trust, strengthen relationships, and win business.

This sales training program teaches your team influencing strategies, tactics, and skills that can be applied to internal interactions to increase persuasiveness, ensure clarity and accountability, and build strong relationships.

The sales networking training program teaches sellers to apply sales strategies to maintain contact, add value, and strengthen relationships during sales cycles to be “top of mind” when opportunities arise.

Sales presentation skills training helps your sales team more effectively win business by delivering a consultative, customer-focused presentation that has impact, is memorable, brings value and actively involves customers.

The sales territory management training program equips your sales team with an approach to help them focus on how to segment a territory by analyzing geography and prioritizing current customers and prospects. Participants create monthly and quarterly action plans that build discipline, mandate focus, and ensure smart time management.

Richardson's Enhanced Service for Retail Banking programme helps retail banking professionals execute customer service that rises to the level of a competitive advantage, shift their mindset to view sales as a way to add additional value to the customer, and position additional services and products as part of the solution.

Enhance Your Sales Training Program with Enrichment Course Content

This module focuses on what questions to ask and how and when to ask them to maximize the potential opportunity with the customer.
This module focuses on the key elements a seller needs to manage in order to jointly plan and execute that plan to drive revenue through their channel partners.
This module highlights the models and skills needed to successfully resolve tough sales objections customers raise about price during the selling and negotiating phases of a pursuit.
This module addresses the extra level of preparation a seller must do when preparing to meet with an executive buyer.
This module teaches a seller how to ask to get access to someone more senior in a way that won’t offend the contact and provides a benefit to motivate them to say yes.
This module gives sellers a simple format to follow to quickly engage a prospect and get an appointment. Sales professionals will learn to craft a compelling message and engage a prospect to get the meeting.
In this module, we cover the dramatic changes in buyer behavior that have taken place in recent years and how those changes impact sellers across all industries and geographies.
This module introduces the concepts of how customers view sellers and the elements that set a trusted advisor apart from lesser sales peers.
Powerful in its simplicity, our value statement module gives sellers an easy way to frame an idea, insight, or position that resonates with customers and gets to the heart of what makes any statement persuasive value.
This module addresses the critical elements on how to best leverage a senior executive for maximum impact with the customer.
This module teaches dos and don’ts of effectively credentializing oneself in a meeting.
The four Cs of Executive Presence are: confident, comfortable, competent and credible. This module teaches the best practices to achieve a strong executive presence.
This module teaches sellers to think about their offering in the context of the whole and to position more than the core.
This module takes your sales process and puts it into action with best practices and dialogue skills around the key activities for each stage.
This module teaches sellers how to effectively and confidently ask for a referral in a way that leverages value delivered and encourages agreement based on potential benefits.
This module addresses the dos and don’ts of working with gatekeepers to get access.
This module teaches sellers an effective way to deliver difficult news in a way that is customer focused while maintaining the intent of the message.
This module teaches sellers the critical questions to ask to identify competition in a pursuit and how to respectfully position against them by highlighting differentiating strengths matched to customer priorities.
This module teaches sellers how to uncover the customer’s decision-making roles, process, power, and politics so that they can successfully navigate stakeholders and drive relevant and tailored value.
This module teaches sellers what the different functional areas care about when it comes to making money, saving money, and managing risk.
This module teaches sellers how to communicate value in a way that resonates with all stakeholders based on their buying behaviors.
This module highlights the best practices for social listening, research, participation, and networking using social platforms to advance prospecting and selling efforts.